Privacy Policy
Last updated: 8 August 2026
This Privacy Policy describes how Cloudgrid Lab (“we,” “us”) collects and uses personal information via cloudgrid-lab.digital and related educational services.
Data controller
Cloudgrid Lab is the data controller for personal information collected through this site. Contact: support@cloudgrid-lab.digital; Phone: +82-8-794-9879; Street: 131-2, Gamjeon-dong; City: Sasang-gu; State/province/area: Busan; Phone number: +82-8-794-9879; Country calling code: +82; Country: Korea;
Information we collect
We may collect identity and contact data (name, email), message content you send via forms, technical data (IP address, browser type, approximate location derived from IP), cookie identifiers as described in our Cookie Policy, and enrollment records if you join a course.
Purposes and legal bases
We process data to respond to inquiries, deliver educational programs, improve the site, maintain security, and meet legal obligations. Depending on context and applicable law in Korea, bases may include contract performance, legitimate interests (such as securing services), consent (for non-essential cookies where required), and legal compliance.
Retention
Contact form messages are typically retained for up to 24 months unless a longer period is needed for an ongoing matter. Enrollment records are retained for the duration of the program plus up to 5 years for accounting and dispute resolution, unless law requires otherwise. Analytics data is retained according to the tool’s settings, generally 14 months or less.
Sharing
We use service providers for hosting, email delivery, and (if you accept analytics cookies) aggregated usage analysis. We do not sell personal information. We may disclose information if required by law or to protect rights and safety.
International transfers
Our primary operations are in Korea. Some processors may store or process data in other countries. Where we transfer personal information internationally, we take steps appropriate under applicable Korean law, such as contractual safeguards and careful vendor selection.
Your rights
Subject to Korean law (including the Personal Information Protection Act), you may request access, correction, deletion, suspension of processing, or withdrawal of consent where processing is consent-based. Contact support@cloudgrid-lab.digital. You may also lodge a complaint with a competent authority in Korea.
Security
We apply administrative and technical measures appropriate to the nature of the data. No method of transmission or storage is perfectly secure; please avoid sending seed phrases or private keys to us.
Children
Services are directed to adults. We do not knowingly collect personal information from children under 14. If you believe we have done so, contact us for deletion.
Changes
We may update this Privacy Policy by posting changes on this page with a revised date.